2/10 Horrible
Caroline
Viaje en familia
21 de abr de 2026
Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento
The room I stayed in was absolutely filthy. Previous guests had clearly been smoking in the room, as the smell of smoke was really strong. We were unable to open the window as it was so high up. The window sill had been used as an ashtray and there were burn marks and ash still visible. The blind couldn't be opened, it was just permanently closed. Assuming in an attempt to hide the window sill. There were holes in either side of the bathroom door, where it had clearly been punched by previous guests. The tap in the sink wasn't fixed properly, and when turned on, the water ran brown! And also there was no hot water. And the TV had clearly been ripped off of the wall at some point, and some attempt was made to fill the hole, but the TV was left leaving on the table with the wall bracket still attached. The carpet was supposed to be yellow and blue geometric style pattern, but it was black. Upon checking in, the staff made no attempt to tell me anything, about how to turn on the hot water, they pointed at a piece of paper with the door code and WiFi password, and that was it. The main door wasn't secure as it was left open several times. And on one occasion through the night someone tried to gain access to our room. Having to listen to people arguing and banging on the front door until the early hours seemed fitting! I was told to have a nice day when checking out though! Thank goodness it was only 1 night! have taken photos for evidence!
Caroline
Se alojó 1 noche en abril de 2026
