6/10, Acceptable
Verity
14 de des. de 2025
Què li ha agradat: Neteja
Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions
Staff were fine, nothing over and above. Your front door - that is extremely heavy albeit grand, was broken. The automatic opener was broken. I watched guests that were very well dressed and most older arrive for an evening holiday party, struggling to open the door, not one staff member offered to assist. Terrible. Your hotel had garlands for the holiday put up out front, nobody bothered to clean up the string and other crap left from doing it and it was scattered on the ground. I was not notified that there would be a hideously limited room service only, no bar or restaurant as you had it off limits for your holiday event. That helped me decide to never book at this place again - not to mention a parking ticket out front and $40 overnight valet? Limited parking by hotel, unless you want to move your car at 10pm and 6am. Get it together and get that room service menu up to standard given the room costs - you should be offering decent gluten free and or vegan food and a proper selection. And may I not forget the horrid blast of jet blasted air and noise on entering the floor I was on - talk about a lack of serenity. God forsaken noise. Put blankets in the rooms in winter.
Verity
Estada d’1 nit (des. 2025)
