Cruceros en Saas-Fee

"We had a great stay"

"The Capra Saas-Fee is a beautiful 5-star hotel, but for us it simply didn’t live up to the hype, especially considering the price. The hotel itself is lovely, but the service didn’t feel particularly personalised or attentive. We even had to ask three times for our cable car passes. First, they had the wrong email address despite us providing it at check-in; then, even after correcting it, nothing came through. We ultimately had to insist on having the passes printed so we could actually use...

"We cant think about Saas Fee without the Dom. Great room with superb view. Kind and always helpful staff, splendid breakfast. 5th year in a row coming here. We will come back."

"Hello I was very pleased with my stay here. The building architecture is very cool and it is build on the edge of a gorge. The inside of my room was also nice with relatively new and quality fixtures. The buffet breakfast was great as well. Lots of clean and quality options. Most importantly the staff was super helpful with everything. I got food poisoning (not from them LOL) during my stay there and they did things like bring food to my room and drive me to the pharmacy. Beyond that,...

"Good location, great hosts, no complaints, will stay here again!"

"The most important thing to note is the limited hours of the front desk (10am to 6pm in the summer). This is an issue if you might arrive late or want to leave your bags in the morning after checking out. The hotel is absolutely serious about wanting you to contact them before you arrive to confirm your arrival time although the email they sent to me had no return email address. The bed (although not the pillows) was comfortable and the hot water and wifi both worked well. In-room safe was...

"Thankfully this wasn’t my first trip to Saas-Fee or I’d never go back… I’ve been going for more than 10 years and we have a place in the village but needed somewhere bigger to accommodate family. Topline… the place is well past its sell by date and the interaction with the hosts - Saas Holidays - wasn’t great. On arrival we had our apartment number on our booking and told the concierge on the phone. He said that he didn’t have the booking reference so as long as we had the number on our...