Viatges a Renera

Everything was great, but they could advertise their amenities better. The first time I stayed there I had no idea they had laundry facilities for guests. The second time I stayed I discovered that they had laundry facilities and I purchased it.

Todo perfecto, hotel y personal de recepción

Clean and helpful and good amenities

We stayed for 4 nights during the hottest week of June, and unfortunately, we had no AC for the first two nights. The staff tried to make things right by offering us complimentary breakfast, which was a nice gesture, but the room was incredibly uncomfortable. By the third night, the AC was just okay, and it finally worked properly on our fourth night. To top it off, as I was checking out on our last day, they closed off part of the lobby for maintenance. It really felt like the hotel wasn't fully ready for the summer season. On the positive side, Great staff :: the location is great, the pool and outdoor areas are beautiful, and there is a nice indoor seating area. The à la carte menu is just okay.

This hotel was ok. From the airport you can get the 200 bus to Canillejas then it's a 10 min walk. You can walk to the IFEMA conference centre in about 20-25 mins and if you do then on the way there's a massive hypermarket (Campo de las Naciones) where you can get any item you may require. Easy to get the metro to the city centre also from Canillejas. There is a pool (didn't try). Didn't try the breakfast as got things from the hypermarket to eat. Room was spacious but the air conditioning was not very strong (was 39 degrees outside). Room door lock was a bit odd and sometimes it didn't close completely so had to double check when leaving each day. Liked that there were some complimentary drinks in the mini bar. The shower gel was empty in the shower but ok as just used the shampoo instead. Good enough hotel for my purposes (attending a conference).