6/10, Acceptable
Matthew
Viatge en família
19 de gen. de 2026
There are many pros and cons regarding this resort, main con the lack of staff that could speak English which was difficult. Use Google Translate whenever possible.
Pros:
Beaches and pools are beautiful
Resort was always clean
Casino surprisingly paid out well
Drinks were tasty
The couple’s massage was amazing, and you get a bottle of champagne & private pool access for 30 mins after
The pool party was SO fun! Staff was very engaging and enthusiastic
Food was good at the sports bar, service was just ok
We enjoyed the Japanese hibachi restaurant but he seemed very rushed
Cons:
Costs $10 to get a taxi just to go to the main hotel entrance (we booked an excursion and they were not able to drive in which would have been nice to know). Walking isn’t an option due to distance
No poolside service so you need to get up to get beverages. And no eating at the pool area so you need to get “dressed” to go to one of the buffets. Girls cannot eat in the buffets without pants (even if they have a t-shirt and shoes on)
Bowling, escape room and other activities cost additional money (but they were nice additions)
When we asked for room cleaning service (they came at like 9am and we were still in bed), I had to ask multiple people & it didn’t get done (see language barrier!)
You need to reserve chairs in peak season (both the beach & pools) which isn’t too uncommon but should be noted
Overall, we felt like it had a lot to offer, minus the language barrier.
Matthew
Estada de 7 nits (gen. 2026)













































