Verificado
10/10 Excelente
Gail P.
29 de jun de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect Location
This is was our second stay at Hanalei Bay Resort and our first stay in this unit that is managed by Vacasa. We love the north shore location of HBR. The main pool, tennis, pickleball, hot tub, grounds, and of course the fabulous views are hard to beat. There are 2 on-site restaurants, as well.This second floor unit is very spacious (2 bedroom, 2 bath). Looks just like the photos. I do wish there was a 2 twin option that converted to a king for a family of 4, but I understand they do have the option to rent each bedroom separately as a lock-off. The third part of this unit was rented to very loud people staying a few of our 7/nt stay (so not sure how thick the walls are between each lock-off). As for the management company, they promptly replied to all of my questions before and during my stay. However, some of their answers about this specific unit were incorrect. I was told no washer/dryer, no hair dryers, no beach chairs. All were in the unit. Washer/dryer question was confirmed to be in the unit by a different rep., thankfully (because that is a must for us). We had a conversation about the hair dryers (being a vacation rental owner myself, I thought this it was very odd to not supply them in HI due to having to fly to HI). We show up, there are hair dryers in both bathrooms and beach chairs in closet. Upon arrival tv remotes were all mixed up/batteries low/dead. Management said they would drop off batteries, but never showed up. Best part-balcony w/gorgeous views!
Gail P.
Se alojó 7 noches en junio de 2025