2/10 Horrible
Michelle, Graham
Viaje en familia, Viaje con mascotas
8 de sept de 2025
Aspectos negativos: Personal y instalaciones y estado del alojamiento
We made our reservation on Expidia 30 min prior to getting there. We had a moving truck. We pulled in to the parking lot and there was no parking available and no room to turn around. We had to squeeze to the end and the proceed to turn around little by little to finally get turned around. I was amazed he was able to do all that without hitting any cars. When we asked were we can park the truck because there was no parking available in the parking lot they said to park behind the hotel in the alley. We drove back there and it was dark. And there was a no parking sign.. we were not going to leave all our belongings in a dark alley and it clearly said no parking.. when we asked for our money back so we could go somewhere else they said we would have to deal with Expedia. When I called Expidia they said the shift manager was not available and they would get back to me.. no one had.. we were there for our reservation.. it’s not our fault they had no parking available to accommodate our truck but there was no parking available at all for anyone else to even park a car.. so be wear you may not have parking available here if you decide to stay here.
Michelle
Se alojó 1 noche en agosto de 2025