platja prop de Chalets centre turístic

Overall, I had a good experience during my stay. The sea, weather, and food were excellent and truly enjoyable. However, I was disappointed with the attitude and level of support provided by some members of the reception team upon arrival, which negatively impacted the beginning of my stay. While the resort has many positive aspects, I believe additional staff training and improvements in guest service would greatly enhance the overall experience.

Everything was wonderful. The food was truly amazing, and it’s an ideal hotel for enjoying a relaxing holiday without even needing to leave the resort. All the staff were very attentive and helpful. The entertainment team was especially great and very fun. The beach is a bit small, but still very beautiful. Also, unlike Sharm El Sheikh, being able to easily enter the sea directly from the shore is a huge advantage. The pools were very nice as well. I would definitely recommend the spa and beauty salon. The gym is a little small, but sufficient. It’s not as massive as Steigenberger Alcazar, but it is just as comfortable and relaxing, with the added bonus of easy access to the sea from the shore. Special thanks to the reception team and all the staff for their kindness and support. We will definitely come back again.