Verificada
6/10, Acceptable
Derek
10 de juny de 2026
Què li ha agradat: Neteja
The hotel is fine - I would struggle to say 5 star. The pool is nice but by a busy road and the terrace is lovely with great views over the port. We booked a cathedral view room but there was a massive palm tree in the way as we were on the 1st floor. However, there is no free water in the room - you have to use the mini bar at €5 per bottle. Our room was not serviced in the morning when we were out. When it was eventually serviced after I called the maid barged passed us as we were trying to leave the room to get in and looked very grumpy. At the pool one of the attendants just grunted at us and then shoved some sort of fruit cup at us without asking if we actually wanted it. At the checkout they tried to charge us €50 for a late checkout when they had agreed a one hour extension for free (they did eventually agree we only had a one hour extension and it was complimentary but it took a while). And when I asked to see the final bill before paying the extras they seemed frustrated and eventually managed to give me a breakdown. If you need to stay by the port and want a nice pool then it's a good choice. Some (not all) of the staff just don't seem that happy at the hotel. I wouldn't go back.
Derek
Estada de 2 nits (juny 2026)
