Viatges a Ozzano dell'Emilia

Il personale è stato gentilissimo e mi ha aiutato parecchio. Visto che la loro recpetion chiude alle 10 e 30 di sera e io per un impegno sarei tornato verso mezzanotte mi hanno fornito una soluzione per rientrare tardi. La colazione essenziale ma gustosa. Unica nota negativa la metterei sulla pulizia generale della stanza, qualche accortezza su questo fronte e il soggiorno sarebbe stato perfetto

The hotel was packed, there was a storm so no one wanted to leave. The restaurant did a amazing job and worked it out anyway.

Very good location, Very good breakfast.. Clean Classic Double bedroom with good bedroom and bathroom facilities and linen but bathroom problem (see further). Helpful and hardworking staff, particularly very efficient and friendly breakfast ladies, chamber maids and Reception staff. However: my bathroom (Room 101) smelled badly of bad drains. I was told it happened when it rained - though there had been no rain. I was given a spray to help but the smell returned every day. Also there was a terrible smell on the 1st floor which apparently was ongoing. So, the hotel needs to deal with what seems like embedded problems on the 1st floor. I don’t know if other floors or bedrooms have the same problems. Also hotel is run down in several areas with stained and very worn carpets on the stairs and in my bedroom, and dingy/gloomy staircase whose walls need to be painted. The owners need to spend some money on the hotel and not just rely on good staff and occupancy