6/10 Normal
gerald k.
1 de jul de 2024
Aspectos negativos: Limpieza
Disappointed
The house is in a good location and it is very spacious and worked well for our family of eight. The pool area was clean, the kitchen was well stocked. Upon our arrival, we could not get checked in because the house was double booked and other people were already checked in to the house. The security and staff at Paradise Palms resort were wonderful and went out of their way to accommodate us. I highly recommend Paradise Palms resort , They let us go in and use the facilities at the clubhouse until we got things straightened out, and we will be staying there again. So we called Magnolia property management and all they did was give us the runaround, finally, after several back-and-forth phone calls, they offered us another house in another resort. I told them that I did not want another resort that I did a lot of research and this was the resort that we wanted to stay at. Finally candy the homeowner was contacted and they vacated the house for us, but we were unable to get into it until the next day so they put us up in a condo for the night. finally after getting checked in and getting to minutes from Disney the following day, we were very disappointed in the house. If you rent this house, make sure you bring bedroom slippers because the carpets are so nasty and worn that I wouldn’t want to walk on them with bare feet. The ceiling fan in the front downstairs bedroom doesn’t work, The icemaker doesn’t work, The dining table is very dirty Underneath the glass top.
gerald k.
Se alojó 7 noches en junio de 2024