Viatges a Nueva Loja

El personal fue excelente. En todo momento. La habitación siempre estaba limpia y ponían toallas. El desayuno es aceptable. Y gluten free

Hotel's location is excellent, just outside the walls for a short walk to Piazza del Popolo, and then onwards to all the museums and attractions of Rome. It is in a quiet neighbourhood, very safe and accessible. Staff were very welcoming and kind. The only thing that let it down for us was the breakfast. A bit more variety, especially for children, and fresher produce would help make it an excellent stay for us.

First, this is no a traditional hotel. It’s two floors of a dirty old apartment building. You enter via door code next to several trash cans and walk up two flights of stairs to an elevator to the third floor reception, which is only open 8am-3pm. Staff was helpful providing after hours access via WhatsApp chat. The room was fortunately cleaner and brighter than the stairway and corridor, which stank of cigarette smoke, with modern finishes. However, the air conditioning did not work and since there’s no on-site staff, it was not addressed until the following day. Additionally, the best was among the oldest, least comfortable my wife or I have ever tried to sleep on. Lots of corridor noise throughout the night. We ended up departing after only one night into our three night stay so we could better sleep.