8/10, Bo
Markus
2 d’ag. de 2025
Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions
Was overall a great family experience in the park but was disappointed that check in was very slow and incompetent. We arrived half an hour before check in time and were told our pod was not ready yet and to come back after check in time. Half an hour after check in time we were told it still wasn’t ready and to come back in an hour. So I called reception who passed me on to accommodations who said there are sometimes delays in cleaning but put me on hold for a few minutes. When she came back she said that our room was ready. So I went back and had to wait again just to get our key which had already been sitting on the table. Additionally, the lady checking us in told me we had to pay extra to get into the park. I know I did not pay over $500 for the night just to sleep in a pod. So she had to check before agreeing that I was right. We then went to check out the bird presentation at the amphitheater which ended up not being at the amphitheater but at the door of the check in hall and the lady spoke in French the entire time and basically presented to a French couple standing in front of her. So we left. The ladies who presented the bears and wolves were great however and presented both in French and English. The pod was small but adequate and clean. Additional facilities were available in the common area which was nice. And the park itself was great. Overall a great though expensive experience. Might be better to stay outside the park and just pay for the entrance tickets.
Markus
Estada d’1 nit (ag. 2025)
