Viatges a Nomi

Excellent

Stunning property nestled between a couple of other related properties. Very quiet and beautiful grounds, rooms and accommodations. The staff are incredible; friendly, welcoming and eager to help make the stay a pleasure - and it was. We spent 5 days here; 5 days of that truly decadent breakfast, 5 days enjoying the luxurious grounds and service. Lana and the staff here made us feel like family. Arkoudi, the nearby town, is wonderful and has some great restaurants and a really nice bay beach if you find you want to explore outside this Grecotel resort area. My work brought us here, and it's been a lovely discovery - we would like to return to the area and the Mandola Rosa for another trip in the future!

Cleanliness was an issue for me. The Hotel wasn't clean therefore I felt unclean. Dust on the wall attached hair dryer and a lot of other surfaces. No bathmat, no washcloths, scratchy towels. Bed linens were the bear minimum, one crummy pillow, and just sheets, no blanket option. One member on staff running around trying to do everything, front desk, paperwork, checking if rooms are ready, answering to customers, leaving the front dest un attended when customers need to get help and out the door. All I want to say is I will not be back to stay there.

The hotel itself is beautifully located and private swimming pools are a must with a young baby. Nevertheless, it is not at the level of a four star hotel, far from it. The food (breakfast and dinner) is substandard - a shame not to have good fresh sea food, honey or olives in this area. The service is also below standards and cleaning is not completely done everyday (dishes are not removed, beach towels not replaced, baby chair not always cleaned etc). Finally, the spa does not belong to the hotel and the lady is good but not completely transparent with the prices and a bit pressuring you to get massages. Overall, we will not return to this hotel mainly because of the very quality of the food and service. Too expensive for what you get.