4/10, Deficient
Glenda
Viatge en grup
20 d’oct. de 2025
We arrived at he hotel a couple hours early. The staff blocked our room, the room was read,but if we checked in we would have to pay a $25 early check in fee. The staff was not able to give us a believable explanation as to why we would have to pay the fee. We tried to enter the room assigned and someone was already in that room. We had to go all the way back to the lobby carrying our luggage to get assigned another room. The new room had a beep that went off every 60 seconds. The room phone was not working. We used our cell to notify the front desk of the incessant beep. No one came for 2 hours. We notified them again and then my husband finally tracked the source to the dishwasher. We started it up and then shut it down and the beep finally stopped. The AC running all night was very loud every time it came on. It was too stuffy to shut it off. There were only green bananas not ripe ones for fruit in the morning. Breakfast was ok. Staff for breakfast were great.
Glenda
Estada d’1 nit (oct. 2025)
