2/10 Horrible
Daniela
Viaje de negocios
10 de may de 2023
Aspectos negativos: Limpieza y personal
rent a room through the expedia app. I entered the room and it kept a smell of those when you wash something and it doesn't dry well "rotten" I immediately knew that I couldn't rest with that uncomfortable smell... then I went to the bathroom and it was flooded with water... then I tried to wash my hands and The water came out in a ridiculous amount. literally in drops .. it seems incredible but yes this happened to me in this hotel. after seeing those 3 inconvenient odors, flooding... and no water. Call reception to ask for a solution. Then the answer from the lady in charge was if they come to look at a moment... I asked for a different room and she denied it with the excuse that they don't have more available! I thought my only solution was to wait... I waited for around an hour and a half and no one came to check... The smell had me about to vomit... I had to call the police and present my case because they appeared in the application another 6 rooms available and they for some reason did not give the necessary attention in a timely manner. and each one will judge... it is not Five stars but they had "free" rooms available and this Damage from the water filtration I could conclude that it is old... literally the carpet folder next to the Bed is rotting due to the water that it seeps from the other side of the bathroom. disloyal people. They rent you a room in poor condition and are so unashamed to ask you for an extra Value for damages.
Daniela
Se alojó 1 noche en mayo de 2023