4/10 Mediocre
Keyonia K.
5 de jul de 2025
Prime Location
This was the ultimate location as my son was attending a computer coding camp at Vanderbilt University. However. I did have a couple of issues while staying here. When we arrived the thermostat was set to a temperature of 68 however the internal temperature was at 76. When i reached out to the property management team i was informed that they would have someone come out this was at 6:24pm. I reached back out at 8:04pm and at this time i was informed that there would not be anyone coming out until the next day. I also infomed them of the tub drain not working and i was instructed to check for any blockage. Maintenence arrived the next day. Maintenance stated the issue was resolved that morning. Later that evening I reached back out around 4:53pm as it was still extremely hot and showing 76 degrees as the internal temperature. I was instructed to close all blinds to help keep the temperature down but unfortunately there was no real fix. Although the property had an amazing location we would not stay again as there was no sense of urgency to ensure that we were comfortable as guests.


Keyonia K.
Se alojó 5 noches en junio de 2025