2/10, Horrible
Rebekah H.
19 de jul. de 2024
Què no li ha agradat: Neteja
Terrible communication no help from the host
Hotel was not clean , broken fixtures , ac units full of dust and poor air output , took requesting 3 times and 5 hours for towels, hotel elevators shake and make terrible noises every person that rode them complained, garage elevators broken missing buttons, freezer leaked water into the fridge and on all of our food in the fridge , fridge smelled like dead fish , no comforters for the pull out beds , ice machine broken , game room machine broken, was locked out of access back to the elevator through the pool area from the beach was made to walk all the way to public access to the front of hotel w no access to rinse off the sand causing us to track sand all in the room, German cockroach on pool deck , pools were dirty . I msg the host Victoria serval times all she did was apologize and say she was trying to contact the hotel manager and they would contact me shortly days went by never received a call from the manager . Nobody corrected anything ! Will not ever go back there nor use vrbo for booking stays again
Rebekah H.
Estada de 4 nits (jul. 2024)