Museu de Sant Jaume

The hotels is in a lovely position and is very nicely kept. I would like to congratulate the manager for all his staff who were so friendly and helpful throughout our stay , from the waiters and bar staff to the chefs and receptionists and also the cleaners and even the handyman , they were always happy to see us and were so polite and friendly and always said good morning and hello with a smile. So thank to you all for making our stay so lovely.

The staff was kind (except one lady at the front desk on Thursday around 1pm) She had a bad attitude and acting very arrogant. Jonathan was very helpful and kind, he serves a raise. The room itself did not feel like 5 star, no toiletries, only 2 cans of water, bad quality bed, very thin duvet, etc. The spa is very nice although not everything works. Overall OK hotel but not the 5* experience and thus overpriced.