Sala VON World Pens

Overall a very nice hotel . Check in was excellent and we deffinately got the wow factor when got to the room and saw we must have been upgraded and was in a swim up room. Room was a good size and nice and clean nice to get a few free drinks in the fridge . Only downside to this was after first bottle of water you had to pay for any extras and Tea and coffee didn't get refilled . Nice to get a bathrobe and slippers . Bathroom looking a little tired now but Overall pleased with the room. We was half board . Food was good and excellent choice although its a big hotel there was always plenty of tables free . The only downside to this hotel is staff . Why are the majority of staff looking fed up.and no interest in the job or their customers? Customer service needs addressing. Would also be nice to have a bottle of water daily I room tea and coffee replenished and a Iron and ironing board .

We chose the all inclusive option and we were very pleased. Kids loved the pools, and playground and arcade area.

Fantastic hotel, wonderful staff who are so friendly and obliging. Excellent service. Very relaxing holiday