PyrenMuseu

The staff of the hotel are wonderful and helpful. Disappointed in the hotel restaurant As staff never smile or say hello also the evening menu we had was a disappointment too. The breakfast in the hotel is fabulous and the rooms spotless as is the hotel. Pool is great with plenty of shade under the trees. We have returned to this hotel many many times and hope to do so again. Thank you to the reception staff for the friendly welcome.

Couldn’t get in the room, the room card was not working, we had to go down twice to the front desk for them too reregister the card key and finally the person at the desk came to see what was the problem to realize the card readers needed a new battery! After a long trip it was very upsetting, we waited 40 mn to be able to go in our room.