"The property is beautiful. It was chilly so use of the amenities outdoors was limited. The indoor pool and hot tub floor are old and discolored making them unattractive to the eye.they could use to be resurfaced. The shops have limited hours as well as restaurants. And we would have liked to see entertainment in the cave or elsewhere in the venue every night. It was a bit boring in the evening. It was nice around the fire but limited seating for such a large hotel. Our room could have been...

"There’s no room service available at the Inn so after 4 days the trash was overflowing. We also ran out of toilet paper. Also, breakfast used to be so much better. They reduced the offerings of the continental breakfast and started offering items a la carte which is all fine but for the price, I’d expect at least some basic bread and butter at the buffet. It was a bit disappointing this time."

"The townhome was nice. Unfortunately the shuttle service was not available for the townhouses which was very inconvenient. "

"We were upgraded to the Breton Arms property, which is much nicer than the Lodge. Still way behind the Omni Mount Washington Resort. Dining is very difficult. Reservations need to be made waaay in advance. And there isn’t anywhere else to eat. We had to buy a pizza 30 miles away and take it back to our room, so we could eat at a normal time. "