Mont Hereford

Overall a very nice stay at this hotel. I am new to Rome so it is difficult to say what the standard usually is but this hotel is in a quiet and safe part of town but still withing walking distance of very nice restaurants (Osteria Urbana is great!) and the Bologna Metro station. We decided to walk to the Colosseum which took us 45 minutes going past the Fontana di trevi. The view from the patio is very beautiful with lush vegetation and quite a few green parrots to keep one looking ever towards the sky. The breakfast buffet is OK, nothing spectacular but there is a wide range of alternatives. Staff is very helpful and always on hand and we enjoyed every interaction with them as they are so kind and warm. One negative for us was the lack of free bottled water which I do think should be standard in an hotel but that is perhaps just a personal thing for us.

This was my first time to New York. I paid extra and booked the Statue of Liberty Suite to have a good view of the Statue of Liberty. I am 72 and will probably never get to New York again. We were on the 5th floor and only had a view of the tree tops. No view at all. When I asked why we didn’t have a view of the Statue of Liberty I was told that we were on the correct side to have a view but weren’t on a high enough floor to see it. I asked for a refund and was told I could get a hotel credit. Since we were leaving and only there for one night that didn’t correct the issue. I think this is a form of fraud.

Hotel muito bom, com equipe simpática , educada e prestativa.