4/10, Deficient
Gina L.
2 de juny de 2025
Què no li ha agradat: Neteja
Pests, hot, slow drains, just not a great stay, need improvements
Check in was fine. First evening there we encountered ants running along the inside baseboards & under the sofa. I noticed it when I found some crawling on me & when one bit my toe. Immediately reached out to the property management contact and heard back from them that they had called for pest control to come to the property. In the meantime, we moved the sofa to discover what the ants were excited about & cleaned up that area to discourage their stay as well as cleaning up the baseboards. About 12 hours after discovering the ants, I opened the bottom oven drawer to look for a baking sheet & a mouse ran out & towards the locked housekeeping storage door. I notified property management & was told to let the pest control person know when they arrived. Pest control arrived & sprayed inside & outside for ants & laid two traps inside for the mouse. Pest control also told me to let property management know about the multiple cobwebs outside & advised on additional pest control measures. I did not see the mouse again during the stay & it was not on the traps when we left. When I opened the trash can it was full from a previous stay, there was not enough room for our two bags, tinfoil to-go pan & one small bathroom trash bag. There were many, many flies when the lid was first opened. We placed our two bags on top of the previous bags but could not close the lid. House stays around 72 degrees regardless of setting. Plastic on mattresses. 1st floor bathroom sink slow to drain.
Gina L.
Estada de 3 nits (maig 2025)