6/10, Acceptable
Holly D.
9 de jul. de 2025
Què no li ha agradat: Neteja
Just Satisfactory -- Needs Some Work
Our group of 11 reserved the house because of its size, its advertisement as being high-quality, and its location. The host was highly responsive and friendly. The house is large, and generally structured as advertised, but multiple small issues affected our experience. Maintenance of the property was lacking in specific ways -- a freezer draw which doesn't close easily and leaked, several dead insects around the kitchen area including in the freezer and draws, a hard to lock back door, a closet that came off the rails, two dining room chairs that were shaky/about to break, no towel hooks or towel railings in any of the many bathrooms, a pool table and pool sticks that were in poor repair (the tip fell off one of the sticks), a dart board that was unusable, a pool that was significantly overheated with no instructions about how to adjust the temperature (some of us swam in it anyway!), no instructions in the house about anything -- we had to call the host and have the cleaning company come over to address some things the first night. We like the locaation -- the house was spacious which we needed, and it was generally clean though the fact that there were dead roaches (several) means the company which cleans the property could have done a better job! We've given the host -- who we liked -- this feedback. We suggested she stay in her house a few days with friends so she can see what the experience is really like for her guests. At this price point, that matters!
Holly D.
Estada de 4 nits (juny 2025)