I came shoulder season and was upgraded to a villa. The hotel manager personally greeted each guest, explained the facility.
All the transit, restaurant, tours were booked by concierge efficiently. The service was top notch. Concierge scheduled and recommend the places, and he was right on the mark.
The wine experience was a gift by the hotel teaching me the various local wines.
The quiet and solace provided when you wanted, the friendliness when you wanted.
The spa is inspirational. The hair stylist and mani/Pedi services was nice.
Gym has a trainer, from kick boxing, yoga.. you feel cared for.
The food from room service rivals many Michelins.
There is also a cart service so one doesn't have to walk back and forth to the main building, spa, or any place in the resort.
This is a resort, a bit out of the way, but very much worth the visit. There is nothing to complain about.