8/10 Bueno
Bjarne S.
25 de jul de 2024
Aspectos positivos: Limpieza
The house needs a serious update
While the house was very clean and decent on the inside although a little dark it is very strange not to offer internet in 2024! Also the lack of basic equipment like an electric kettle and a toaster is not OK.
The pool area suffers from broken tiles, greasy sunbeds, no sun umbrella and a view which on the pictures are uhindered but which in reality is blocked by two-stories houses. The pool itself was not properly clean which is due to the fact that the pump only runs from 8 am to 3:25 pm with a sun still very active until 7 pm. This means a lot of insects, leaves and dust and a growth of green/yellow algae (yes, I have several pictures). I communicated with Belvilla by Oyo to express my dislike but was primarily met with defense and less acceptable and somewhat far fetched explanations instead of actually doing something about it, ultimately offering a compensation. Interestingly enough after the pool man was there on Friday (our last full day), the pump suddenly was running until 8 pm.
All in all the stay was ok but coming from another house the week before at the same price but with no flaws, we feel some of the holiday was lost to disturbing and annoying issues. We have rented several houses in the south of France with pool over the years, but experienced this level from a pool standard.
Bjarne S.
Se alojó 7 noches en julio de 2024