2/10 Horrible
Sarah
Viaje en familia
8 de abr de 2025
Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento
Unless you're looking for very low end student digs where you will not get any sleep, do not stay here!
This is listed as being 'luxury' and we had booked a 'deluxe apartment'; there is nothing luxury or deluxe about this facility at all.
We were able to leave our luggage until it was time to check in, but when we returned after check in time, the keys we were given would not open the door to our apartment. We had planned on freshening up and going out for the evening, but had to wait over an hour for a working key.
The whole block and our apartment were uncomfortably hot, even after leaving the window open all night - we then had to shut it at about 5am as it sounded like a party was happening outside. Very worn and thin uncomfortable matress with two thin pillows and one very small thin duvet between the 2 of us. We asked for an iron in the morning to be told they didn't know if they had one - we got one eventually but had to wait.
We could hear every little noise from the rest of the corridor - sounded like someone was in and out of the room next door every 20 minutes going back and forth, and any time someone ran a tap or flushed the toilet, we could hear it in our room.
Didn't sleep a wink and decided to book somewhere else for the rest of our stay. When we told the receptionist we were leaving he did not seem surprised, in fact he said it was understandable and advised us to contaxt Expedia for a refund. Please take heed and do NOT stay here!
Sarah
Se alojó 4 noches en marzo de 2025