6/10, Acceptable
Dawn
Viatge en grup
22 de juny de 2025
Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
Lovely loking building, and bar area. Check in was quite slow. We were in room 009 and 010 on the lower ground floor. When you exit the lift there is signage for 001 -003 and 19-21 but nothing in between, we asked 3 staff and none then knew where it was, it makes no sense to have signage that does not cover all room numbers. Room 009 was a reasonable size but 010 was about a meter and a half narrower and wasnt big enough to swing a cat in, really disappointing that the size of the rooms differed so much for the same price. Our room keys didn't work and we jad to chnage them 3 times as each time the key didnt work. The bed was comfy and the room temperature was good. Sign on room stating if yiu wanted fresh milk for drinks to just ask, this was requested but we were provided with milk in plastic packers. Negatives are not major issues (except the size of room 010) but small changes could make this hotel a great hotel rather than average. We are already booked in for an event in July, so I'm hoping management see these comments and can make a 2nd stay much more enjoyable so we don't regret the booking and go back to our usual hotel.
Dawn
Estada d’1 nit (juny 2025)
