6/10 Normal
Julia H.
7 de jun de 2025
Aspectos positivos: Limpieza
Great apartment/area -lousy check-in, cheap host
My husband and I stayed here 4 nights the last week of May. The apartment is super- just like the photos, the building is very unique (former palace), high-end and quiet for such a busy neighborhood. The area is amazing. Two or so days prior to our arrival I was notified by the property manager that we had to pick up the keys at his office a 20 minute drive from the apartment. This was NOT mentioned in the VRBO ad. So, as we arrived in Lisbon, tired from travel, we had to take an Uber there, lug our luggage into his office to get the keys and then take another Uber to the apartment. The apartment building is large with many sections and it took us over 10 minutes of searching to find the unit (why didn't he give us a map?). This landlord is cheap; no dish soap, no dishwasher or washing machine pods (in my experience, most VRBO landlords leave some of each) no paper towel and NO TOILETTE PAPER. The lack of TP was an error and the property manager (who was a nice man) came over to bring some to us but we had already left to buy it (luckily stores were still open). This was a very impersonal and inconvenient experience- thus our 3/5 rating.
Julia H.
Se alojó 4 noches en mayo de 2025