Viatges a Kutuh

Everything was perfect beautifully furnished & comfortable the only Downside was the food being served at the restaurant it could be better. We mostly ate outside of the resort as the food was better

From the moment I arrived at The Udaya Resorts & Spa and was warmly welcomed by the team on reception, I knew why this resort is rated one of the absolute best in Ubud. The property provides the ultimate peace and quiet in a tranquil jungle escape, while still offering easy access to central Ubud for all its incredible food and shopping. The resort even provides a regular, complimentary shuttle bus service into the town centre that runs every two hours and only takes about 10 minutes, making traveling back and forth completely effortless day and night. The entire resort grounds are breathtaking, featuring beautifully maintained tropical gardens and a stunning infinity pool area that instantly makes you feel relaxed and at peace. The dining experience at the restaurant was equally fantastic, with a great choice for breakfast each morning where everything is cooked to order. What really stood out during my stay, however, was the incredible friendliness of the staff. Their kindness, natural warmth, and genuine hospitality made a lasting impression, and it truly felt like nothing was too much trouble for the team. Ubud is a magical and fascinating place, and one to which I shall definitely be returning. When I do so, The Udaya Resorts & Spa will be the only place I will consider staying. Matur suksma!

This hotel does have charm, however it is right next to an activity club with pickleball, ping-pong, swimming etc. Making some rooms extremely loud. We had to move rooms due to the nose going all day into late at night. Rooms, there were stains on curtains and linen drapes, and water pressure was non existent. There was cracks in the doors so bugs could get in as well. They have a complementary shuttle into ubud shopping. Getting there was no issue but shuttle never came to pick us up at scheduled time. We had to order a grab ourselves to get back to hotel. Overall not the expierence we were hoping for. Some employees were wonderful, while some made this experience less enjoyable. The gentleman at the front desk made it harder for us, for example when checking out. I asked for him to send employees to help with my luggage. He told me check out is at 12pm. It was 945am at the time. He said I would have to call the front desk to get help with my luggage. Even though I was at the front desk asking for help. Why would you tell me to call the front desk when we were at the front desk? With that said I will probably not be back.