2/10 Horrible
Fernando, London
22 de sept de 2018
Aspectos negativos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación
Horrible place, don't go there
Where can I begin? The hotel's location stated it was 5 minutes away from the beach... No, it was at least 15 minutes away from the closest beach.
The shower was above the wc, with no boundaries to retain the water inside the bathroom... In fact, one can say there was no shower but a shower' s tap above the wc. It meant that the whole bathroom remained wet throughout the night and if you ventured into the bathroom at night, well, you'd end up with your feet wet... Disgusting!
Regarding this, there was a nasty warning written down in poor English statying that if you happen to try and dry the floor with the towels provided by the hotel and that if, as a result of this, they ended up "stained", they would charge guests 5% of the bill.... Is this legal? It's worth noting that no mops were provided (which would be the rule in any normally designed bathroom of a hotel, but not this).
There was no Wi-Fi at our room (we were told "No worries, that's the way it's here, we rely on one provider").
The second day of our stay we came back to find our room was undone. When we let them know of this in the hope that it was a mistake, they told us they clean rooms every 2 days... When they finally cleaned it up, the toilet was dirty...
Finally, members of staff showed no sign of willingness to help their guests. They were there all day long looking at their phones and having a good time.
Fernando
Se alojó 3 noches en septiembre de 2018