2/10 Horrible
Jessica
Viaje en pareja
16 de feb de 2026
Aspectos negativos: Limpieza y instalaciones y estado del alojamiento
From check in, the experience at this place was awful. Firstly, it’s not where you expect it to be and it’s part of Cliffview? Simple Life.
Expedia advertises the check in time as 8am, which was part of the reason we booked this hotel as we had an early ferry. Upon arriving we were told check in was 2pm!!! When I questioned this I was met with immediate hostility and told ‘if you don’t like the check in time then book somewhere else’ in so many words. Miraculously, they found us a room which was quite honestly horrible.
It was behind the main hotel on what can only be described as a dumping/building site and had a bad smell. Our window looked out onto what seemed to be a house and we were woken in the morning by loud coughing due to the proximity. This wouldn’t have been bad if our sleep the night before wasn’t interrupted by some sort of construction work going on in the room next to us, constantly drilling for a few hours on and off.
The noise and location wasn’t the only issue, the room was definitely very simple. It was also dirty and the towels were threadbare, the bedspread had hole/stain and the toilet blocked almost immediately. My partner wouldn’t even shower in this place because he said it would make him feel dirtier than before! When we asked for the toilet to be unblocked they were again very hostile and said they’d fix it ‘this time’.
We disliked this place so much we ended up leaving Koh Tao early as we couldn’t stand to stay another night in that place.
Jessica
Se alojó 3 noches en febrero de 2026
