Viatges a Kiónia

I went to this hotel… and first the standard room there’s no place to even walk or put your stuff no closet or room at all and we were only two people and struggled with our luggage laying around…also no Boucher or tour given to us for the hotel.. we found out on our way everything. Like there being a second pool upstairs? - the last day since our flight was late we wanted to extend the room by the time we came back to extend they changed the room and the new room had mold on the wall… we obviously said something about it and they gave us a even worse room with terrible smell while we noticed a room open that no one is staying in that’s more spacious - we asked about it and the staff guy said I can’t give it to you I already showed this room to someone else and they’re coming later tonight to get it. We then mentioned how we were never told we getting a smaller room (the rooms are small enough) and not the same room or even shown the room beforehand he decided to raise his voice and say “LADY LISTEN “ several times I’m like please speak with respect and he continued to raise his voice. Terrible service. Terrible rooms no I don’t recommend this place ever

The staff was extremely helpful, everything was clean and near the beach. The hotel was also very beautiful and had a gym!

Absolutely the best customer service! From the second we stepped onto the property they made us feel like royalty

Great hotel and good rooms but breakfast lacked in options.

Been to the hotel 3 times the best hotel on the island hands-down