6/10, Acceptable
Robert S.
23 de març de 2026
Què li ha agradat: Neteja
We arrived the day before the first Kona storm. First off let me say the unit was as advertised. Very nice with great view and everything you would need was there. When we arrived we terrible cell service at the hotel so I couldnt retrieve the email with the door code to get in the room(my fault shoulda printed the email before coming). The staff at the hotel said they could not help me even though I had the confirmation info. I had to leave and drive up the hill to where I finally was able to upload it. I reached out to the host and they also immediately responded back with the code. All the amenities, pool, gym were closed during the stay. We luckily were on the north side of the complex so when the storm hit with monsoon rain and 70 mph winds we were able to watch the storm from our room. Rooms on the other side had water coming in around the sliding doors and ended up with flooded flooring. We had to keep the slider open alittle because the whistling from the wind sounded like a jet engine. We stopped and bought food and drinks at Costco and glad we did. Everything was closed and rain and wind were too dangerous to go out in and flooding around the hotel was crazy. This particular room kept us comfortable and made a bad situation better. Definitely would like to come back when we can enjoy what we usually come to maui for. The only down side to the property is there is no food onsite, pool is very tiny and no beach out front.
Robert S.
Estada de 4 nits (març 2026)
