"A beautiful old property in a quaint location - the staff were excellent, particularly the chap on reception & the waitress who served us at dinner (which was yummy) - nothing was too much trouble for either! Breakfast was great, though they had run out of decaf coffee but fortunately I had some with me for such eventualities, so no problem. Our room was lovely (upgraded due to allocated room being unsuitable for mobility issues), absolutely no complaints! We also took advantage of the giant...

"Great stay and great family proprietor."

"Convenience at a great price!"

"The room I stayed in had a few issues but nothing major. The staff were very helpful. The location was good and the breakfast was excellent and the staff in the restaurant were particularly lovely."

"Overall good service , friendly staff, clean"

"Terminalに直結していてとても良いホテルです。"

"Very reliable property and convenient to LHR terminals"

"The property and staff was everything I needed for my upcoming flight the following morning. The staff was so helpful with every aspect of my arrival and departure that when I fly into Heathrow I’ll be staying here moving forward. The restaurant was exceptional and the meal was also exceptional. As you can tell I was very pleased. Thank you"

"Fine"

"Well located, next to T5 LHR which is very convenient. Aviator bar is a plus!"

"Chambre propre"

"Bathroom could have used some maintenance but otherwise very clean. Carpet should be steam cleaned."

"Perfect for the night before a flight"

"The staf was so helpful food excellent could not fault experience"

"Room was tiny can barely contain our boxes. we had to check out the next day"

"Clean room and well maintained. No issues. Helpful staff and well positioned by the airport."

"Everything great"

"You get what you pay for. Room was totally fine, clean, nice size. Restaurant and bar was pretty terrible. V slow service, very basic food, while also pricey."

"The mattress was so old and sagging and horrible"