2/10, Horrible
Nicole
Viatge en família
19 de gen. de 2026
Què no li ha agradat: Neteja, comoditats
I didn’t have high expectations for a budget hotel, but I do expect basic standards such as cleanliness, adequate towels, and minimal professionalism from staff. Unfortunately, this stay fell short in all of those areas.
The room itself was unacceptable. The bathroom had moldy caulk and visible mold on the walls. Despite booking a room with two beds for two guests, only one bath towel was provided. When I requested an additional towel at the front desk, I was told they had run out. Lacking basic hygiene essentials is not reasonable, regardless of hotel price point.
Cleanliness was a consistent issue throughout the stay. Trash from a previous guest was found underneath my bed, which strongly suggests the room had not been properly cleaned before check-in. In addition, a large cobweb near the elevator on the 3rd floor remained there the entire time we were at the hotel—further indicating that common areas are not being regularly or thoroughly maintained.
The common areas—including the lobby and elevator—had a strong smell of smoke, making it unpleasant to move through the hotel.
Staff interactions were also disappointing. There was no acknowledgment when entering or leaving the hotel, and front desk staff appeared disengaged, frequently slouched over and focused on their phones rather than attending to guests.
Overall, this property failed to meet even the most basic expectations for comfort, cleanliness, and service. I would not stay here again.
Nicole
Estada de 3 nits (gen. 2026)