Cascada de Hacilli

The room was nicely decorated and very clean. Great shower too! Location is excellent for visiting the sights in the Sultanahmet area, but a few steps away from the most crowded areas. I have one complaint: 3 days into our 4 day stay, they told us that breakfast is not included and we would have to pay for breakfast going forward. I showed them the confirmation from hotels.com clearly said "breakfast included"; they showed me the printout from their system that said "room only". I pointed out that it's their responsibility to ensure the information on hotels.com is accurate, not mine. They never apologized. Otherwise I had a great stay. One other note: the hotel is probably not suitable for people with accessibility needs. Entering requires going down a flight of stairs. After that their is an elevator, but it is extremely small.

We were in our room only overnight due to an airline delay, but we were warmly greeted at the front desk and promptly checked in. A welcome fruit plate and water was given to us and our bags brought up for us. The room was spacious and nicely furnished and the bathroom clean and fresh. Breakfast was tasty and extensive but catered more for a Turkish or European clientele. The front desk staff were so kind to rescue us the next morning from a scam taxi driver and then helped us with getting a ride to airport with their shuttle. Batu was extremely kind and reassuring after this scary episode. Would recommend this hotel if you want to be out of center and closer to airport.

Das Personal war sehr freundlich