6/10 Normal
Lani A.
3 de jul de 2025
Aspectos positivos: Limpieza
Overnight Stay - Lone Palm House
The Lone Palm house is in a lovely Fredericksburg location and the host provided thoughtful touches like early check-in and a welcome package with s’mores and wine. However, multiple maintenance issues significantly impacted our stay.Issues encountered:•All bicycles had flat tires (kids couldn’t use them)•Hot tub wouldn’t heat despite following instructions for 3 hours•Grill was very dirty along with tools. We cleaned everything, but grill grate had a hole and was deteriorating. Property probably needs a new grill. •Ice maker was frozen solid and unusable•Coffee maker took 40 minutes to brew 10 cupsThe host was responsive when we reported these issues and offered partial compensation, which we appreciated. However, these maintenance problems should have been addressed before guest arrival rather than requiring troubleshooting during vacation.The property has potential and the host shows genuine care, but I’d recommend confirming that advertised amenities are functional before booking. Multiple equipment failures can significantly impact your stay.
Lani A.
Se alojó 1 noche en julio de 2025