10/10, Excel·lent
Derrick
28 de gen. de 2026
My stay at the Embassy Suites Downtown FW location was the most wonderful experiences I've ever had.
Starting with the front desk Joel was on shift and was welcoming friendly and made checking in and out as easy as it gets extremely great customer service a ball out of the park homerun for Joel.
Prefacing this next well deserved praise with this it was during an ice storm and a competition to boot so the hotel was needless to say swamped.
So I went down to the first floor bar and dining area and to see the bar staff and kitchen staff performing double duty, probably a staff shortage due to the inclement weather, but to my amazement Chef Jeff and his staff was calm cool & collected despite the chaos bringing out order after order to which I might add looked and tasted top notch shall i say chefs kiss major kudos to Chef Jeff & his staff and addition to Bar Staff Eric who was poised under pressure taking bar orders and dining orders like a pro true exceptional service.
Not to forget later on with Bartender Kim who was friendly and kind despite the late long night and the onslaught of non stop chaos also was very knowledgeable of the drinks, made excellent suggestions, and provided great service with a smile.
The room was great spacious and felt like home also had a small kitchen area which might sound silly but i was so happy that it had a fridge microwave and coffee maker my previous day at another hotel did not and made life miserable. Just amazing will always come back!!
Derrick
Estada d’1 nit (gen. 2026)
































