6/10, Acceptable
Jennifer, Penfield
Viatge en família
26 d’abr. de 2026
Què no li ha agradat: Personal i servei, comoditats
We arrived around 5p. No one was at the desk and a sign was up indicating that someone would be back, but not at what time. We left then returned around 30 minutes later and were able to check in. There were two people at the desk, one of the phone and the other reading cards, neither of which acknowledged us. The desk had greasy food remnants on it, so I didn’t want to touch it. Elevator seems to be under maintenance, dirty, flood covered with cardboard. Our party had 2 rooms. One set of rooms keys did not initially work. Room was ok, relatively clean, although visible smears on the work desk, a couple crumbs on the desk chair, and a couple of other undetermined white stains on the other furniture. We chose not to sit on any of it. The mini fridge did not work. The shower only gets to a Luke warm temperature, but decent pressure. There was only a top sheet on the bed, so it was cold, but I didn’t trust the front desk to provide extra blankets, nor was I convinced of the cleanliness of them. Overall, it was fine for what we needed, which was a bed to sleep in. But misrepresented in my opinion. For just a few more dollars, we could have stayed up the street at a different hotel, which also had a restaurant and bar in it.
Jennifer
Estada d’1 nit (abr. 2026)
