Viatges a Eyre

We booked this property in April 2026 thinking it was one house made up of one dwelling. We booked one night and after some deliberation we booked a second consecutive night separately believing it would be the same property. Upon arrival at the property we soon realized the house was divided into two separate residences, an east wing and a west wing. At no point did Black Sheep Hotels tell us that the property was made up of two residences and that we had in fact booked one night in each residence. During the morning following our first night we received very direct and bad communications from Black Sheep telling us in no uncertain terms that our behavior was unacceptable because we had not packed up our belongings and vacate the premise. At the time of receiving these communications we were on a train and unable to get to the house. Our belongings were packed up and moved to the residence in the other side of the house. We returned to the house later that day, packed up the car and left, as we were so upset with the way we had been treated It is unusual for us to leave any comments like this on expedia, but we feel strongly about the poor treatment we received from Black Sheep and our goal is to prevent this from happening to any other family in the future. Black Sheep Hotels need to do a better job of making clear that this property is two separate residences and let future visitors know if the have in fact booked both residences consecutively, whether by accident or not

Underbart vackert läge, hjälpsam personal, bra restaurang. Trevligt rum, allt rent, allt som det ska vara!

Beautiful room! Great location! Super friendly and helpful staff! Breakfast was delicious and generous! We really enjoyed our stay at The Ambassador.

This was our 3rd visit to Holly Tree. The room and facilities were spotless. We have always been impressed by the high standard of the bathroom fittings and separate bath and shower. Staff were helpful ,courteous and attentive.Food again was excellent and most enjoyable i.e.dinner ,especially enhanced by the wonderful view of the loch. Breakfast was good though fresh fruit was limited-- a minor detail !! On this occasion we didn't use,the spa and swimming pool though we have in the past and enjoyed the experience. We hope to revisit the Holly Tree again.