2/10 Horrible
Taylor J.
14 de ago de 2024
Aspectos negativos: Limpieza
Misled, Ignored and Scammed
We were excited for our stay after a 12 Hour drive into El Paso but once we arrived, we realized quickly things were not as they seemed. The VRBO site states that check-in is at 1 PM and check out is before 12. Well when we arrived the host quickly let us know that we weren’t allowed to enter the property until AFTER 3 PM because maintenance was being completed on the pool and refrigerator.. sounds simple enough except the refrigerator never reached temperature during our stay. The food we brought (for the 80th Birthday party that we paid an additional $125 to have) couldn’t even reach safe temperatures within the fridge.. We had to freeze everything and also buy ice.. because the freezer wouldn’t make ice..
Very few things were as pictured,
1. There is NO gazebo in the backyard; ergo there is no shade..
2. There are no lounge chairs as pictured; there are two regular, upright lawn chairs; one of which has a gaping hole in the seat..
3. the barbecue grill that is pictured.. was there but there was no propane, we purchased propane ourselves only for a component of the connector to be missing.. therefore if we used the propane it could’ve been disastrous with the air leak.. sooo the barbecue grill did not work..
4. Every SINGLE rug in the entire house *including RESTROOM rugs* was absolutely filthy! Rugs were black to the naked eye in every room and every restroom
5. The gate to the backyard is hemmed up with bungee cables; which disrupted to flow of this supposed outdoor
Taylor J.
Se alojó 3 noches en agosto de 2024