Viatges a El Guapote

got their own Sunday went to the lunch buffet. It had very little food left, and they weren’t filling the food . The food court was packed. This was supposed to be the low time of year so we didn’t understand. Why there were so many people there. On Monday, Tuesday it was packed so much that we couldn’t even stand in line to get drinks or food or anything because there was so many people there.the restaurant’s at night all had at least 200 people in line waiting to get in the door by the time you get up there you’re not taking anyone else . So we weren’t able to eat in any of the restaurants except the steakhouse one time . Wedit was not so crowded and we thought maybe it was gonna be nice the rest of the time. We were wrong Thursday, Friday and Saturday thousands came. They screamed instead of talking and kept up awake. Their children were unsupervised. I talked to the bartender ask if he knew what was going . he said that they heavily discount the rooms and bring in the locals so that they can fill up all of the vacant rooms. He said they don’t give the staff more people. He said they do this several times a week and the people stay several nights at a time at discounted rates, I was shocked that they would discriminate against people by charging discounted rates to local people and having them come in and use up all the amenities so that the people on vacation that paid full price got no amenities. We paid for a seven day vacation and got one normal day. Lost5 lbs.

Everything about this property was perfect! The staff was exceptional!

The staff was super friendly and accommodating. The food was exceptional!!! Strongly recommend! ⭐️⭐️⭐️⭐️⭐️

Loved the property, the staff, the food, pool, access to the beach and all other amenities. Would definitely come back again!