2/10
Very disappointing. Entered to an overwhelming smell of cigarette smoke, despite the strict non-smoking policy. Our room reeked of smoke. A glass bottle filled with water was provided but once the cap was removed, I noticed mold and rust on the cap meaning the water was unsanitary. Despite multiple follow ups with the property, I heard nothing in response. We couldn't spend the second night there due to the smell of smoke. No customer service. Huge disappointment.
Heather McTavish
Estada de 2 nits (maig 2025)