"Room was large and hotel was well situated. Breakfast was quite limited."

"frie"

"The room and location were fine. The lady at check-in was a touch grouchy - but it was late-ish (10pm)."

"The room was spacious but had a family of large spiders and cobwebs living in it. The carpet was dirty around the beds and the walls had not been wiped down from cobwebs in what I can only assume is a very long time. One staff(Ben) came to help and cleaned the best he could. He was kind and agreed it was not okay. There was a sign for a free breakfast. When we asked the front desk where it could be found she offered directions. (It was in the south location) but the breakfast was no longer...

"I grabbed a pillow from the wardrobe that was in a "clean" plastic bag, the pillow was infested with bed bugs as I got bitten on my head, neck, hands and arms. My wife, who was next to me, was not bitten, so I assume it was the pillow. Pls take necessary measures to clean."

"I will never stay at a one of these properties again. The room was fine but the staff at reception was rude and unhelpful. It was booked prepaid with Hotels.com to which they said it was not prepaid even after showing the receipt to her. We chose to have diner there as we were tired. At least 1/3 of the tables were covered in dirty dishes. We eventually were able to flag a server down to give our order for food and drinks. Food arrived which was actually well done but never got our drinks even...