Cerca hotels a Districte de Reigate i Banstead

"The room and the staff were good and its 9n convenient location. However the breakfast and service during breakfast horrible. Not all items available and those which are available supposed to be hot are dry and cold. Some of them are not cooked well and left to cold and dry and sticky. I had a very good experience of breakfast at other Holiday Inns, but this place is worst, that I ever had."

"Absolutely fabulous the staff nothing but amazing super helpful and friendly. Room really nice would deff stay here again"

"The staff is very helpful, the accommodation is clean, has availabile parking and is within close distance to the airport."

"A spacious good value property with easy parking and very helpful staff."

"Typical British breakfast. Coffee and tea available at all times"

"I would give it an average rating."

"There is a lovely spa and gym. The hotel has interesting rooms. The food is Ok, not so great for vegetarian. Some of the staff not as gracious as at other Handpicked Hotels"

"The room was very clean and the staff was extremely friendly and helpful. Perfect location for Gatwick Airport. The staff arranged for a hired car to drive us to the airport. We did not eat in the on-site restaurant, but it looked very nice."

"Room, beds, towels, kettle, linens were all great. Might want to clean the bathroom fan, was very plugged with dust. Backyard needed some mowing and trimming, but we did find a patio set to sit and have morning coffee. Very close to the airport! Lovely neighborhood!"

"We booked a room with a window but they provided the room without window. I was so tired and couldn’t bother to complain. Room was way too hot. The breakfast staff looks tired as they doesn’t seem to enjoy their work. Overall not good experience."

"The room was very well appointed, but as it was next to the reception it was a little noisy. The staff were pleasant. Well worth the stop to catch a flight from Gatwick."

"Arrived at the property at 12:30 AM. There was no one to let us in. We called Expedia help line but they were not able to contact the property. One day earlier, we were told that someone would be there. We were lucky to find another hotel that was open. Please refund my money."

"The beds need to be renovated. too old and soft."

"Bad, there was no table in the room, they didn't do room service, there were some spiders."

"Arrived to find no phone in the room, which would have been nice to arrange an important wake up call the following morning. Compounding the issue was that my Alexa alarm clock couldn’t be connected to WiFi for an important alarm the next morning owing to the way in which you connected to the hotel’s internet.staff didn’t have any solutions as to how to fix this and seemed nonplussed. Despite hotel literature saying you can set an alarm on the tv, you can’t. All of this resulted in me making...

"Staff were very helpful and pleasant."

"Clean room. "

"The manor house and estate was spectacular. We were a little disappointed in that we booked to stay in this wonderful manor, but upon arrival we were told that our room was located in a small house on the property about 400yards from the manor house by the entrance gate. It was referred to at the "lodge" Reception staff were efficient, but not exactly friendly. The breakfast was exceptional."

"We have stayed here twice before, it is always clean and tidy and the staff are very attentive!"

"I stayed here a few months ago and I had hoped it had improved, however if anything it was worse. The bathrooms are something out the 1970s, the bath was marked with limescale and in the first room I was given the bath plug was almost impossible to get out and the bath was chipped. In that room the window was stuck open about 20cm and despite the efforts of a maintenance man it would not close. I asked for another room and despite being told that the hotel was full one was magically found. The...