Cueva del Gigante

The stay was fine. We stayed in the artisan building and I just felt like it was not as nice as the main hotel building . The room looked more worn and in need of maintenance as opposed to a pristine room before . It was also a complicated checkin process as the room was a few blocks away from the main building where we were dropped off so we had to haul all of our luggage to the room. There should be an easier way to inform this so we can go straight to the room

Accessible a el centro de la ciudad

Bed bugs! All of us being bitten and we caught two bed bugs on our beds! I tried to contact the host and no answers. Since it’s 1am, we have no other places to go. Our next day’s plan is ruined because we need rest. It’s awful experience!We have to sit in chairs the whole night. I tried again contacting the host during morning. No answers yet! This is unacceptable and we request a full refund!