8/10 Bueno
Ruth F.
3 de may de 2025
Aspectos positivos: Limpieza
Beautiful Location, Better Instructions Needed
Overall we had a lovely stay. Gorgeous view of the ocean from the balcony, & pretty quiet (though you will hear music from the clubs next door). The strip of beach just outside the front door is a real treat, and the pool area is lovely. Host & maintenance were very responsive when we had trouble getting the air conditioning to work, & also when more bathroom supplies were needed.There are a few areas that could use improvement, like deferred repairs that are a little disconcerting (light fixtures dangling from the ceiling). And while cleanliness was not bad overall, there were crumbs on the toaster & shmutz in the kitchen drawers.The biggest issue, though, was communication around check-in. The confirmation email from Vrbo had an address that was completely incorrect, and sent us to an amusement park about a mile away from the actual property. I had messaged the host before leaving to inquire about the check-in process, as I had not received any instruction. His reply to me was to just show up, and that staff would be there. With no Wi-Fi service, I was unable to message the landlord to clarify location when we realized the address was wrong (he had not provided a direct phone number.) Eventually we showed some random people the listing photo & after a few tries, we were directed to the correct place. On arrival we found the property completely deserted. We wandered and called for help for about 20 minutes before staff showed up and we finally got checked in.
Ruth F.
Se alojó 3 noches en abril de 2025