Carrer Rainbow

The two female receptionists (not the one guy!) were awesome. The hot tub and steam room weren’t working, but they resolved the issue in a very positive and satisfactory way. Their service took this hotel from good to awesome.

Emma at the front desk went well above to make sure we enjoyed our stay. She made sure our room was well away from the large tour groups also using the facility. Indeed, we hardly noticed the other guests. She also made sure our spa and massage reservations were correct, even changing one to accomodate our changing schedule.. On another day, I stopped to ask where to find an odd size coin battery and the receptnist turned in her seat and said, "you mean like this?" And handed me the correct battery, she then declined to charge me for it. It didn't stop there as the bar, restaurant and housekeeping staff all went above and beyond to be helpful. The spa facilities were very relaxing with two separate hot tubs, a sauna and first class massage therapy services. Tour busses have difficulty navigating the narrow city streets, so there is an organized tour bus stop, #17, a very short walk away, in front of the Maratime Museum, a gateway to the wonders of the far north country. In summary, highly recommended.

Good location and we were thankful for parking.